Here’s how it works: Detroit account holders who owe $250 or less to DWSD can enter their information through a simple form-based site. Required info includes address, account number, past due and current charges, and account balance. The information is then verified through the Detroit Water and Sewage Department website.

Would-be donors simply submit an email address. Once a donor is matched with an account holder, the donor then receives all the account information required to pay the overdue bill. The donor can’t see the Detroit account holder’s name, though, unless the account holder asks to reveal it.

Bell and Tillman’s site indicates that only individual residents are eligible to participate—so a donor won’t be asked to pay on one of the city’s many delinquent corporate accounts. Some 4,400 homes remained without water in late June, according to reports. The department announced today that it was suspending shut-offs for the next 15 days to give delinquent account holders time to seek help.